Privacy Policy

1. Introduction Welcome to Sayona Traditional. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make a purchase from sayonatraditional.com (the “Website”). By using our Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect When you visit our Website, we may collect the following types of information:

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address (info@sayonatraditional.com), and phone number.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

3. How We Use Your Information We use the personal information we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order or inquiries.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our traditional ethnic wear products, if in line with the preferences you have shared with us.

4. Sharing Your Personal Information We share your Personal Information with third parties only to help us process and fulfill your orders. For example, we share your details with our trusted payment gateways to process secure transactions and with our courier partners to deliver your outfits. We may also share your Personal Information to comply with applicable laws and regulations in India.

5. Data Retention When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. We use encrypted payment gateways and secure servers. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

7. Cookies Our Website uses “cookies” to enhance your shopping experience, remember your cart items, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

8. Changes to This Privacy Policy We may update our Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

9. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

 
  • Address: Vikramsinh complex, bf 157, Mahadev Bari, Gondal, Gujarat, India 360311

     
  • Email: info@sayonatraditional.com

  • Phone/WhatsApp: 9904799994

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