Frequently Asked Questions
Manufacturing
Where are your garments made? All our traditional wear is meticulously crafted by skilled artisans. We pride ourselves on authentic embroidery, intricate handwork, and high-quality fabrics designed to make you look your best for any festive occasion.
How do I care for my ethnic wear? Due to the delicate nature of the materials and heavy embroidery used in our cholis, sarees, kurtas, and jodhpuris, we strictly recommend dry cleaning only. This ensures the longevity and brilliance of your garments.
discounts & promotions
How can I find out about your latest sales? The best way to stay updated on our festive offers and seasonal discounts is by subscribing to our mailing list and following our latest updates on our social media pages.
Can I use multiple discount codes on a single order? No, only one promotional code can be applied per order. Discount codes cannot be combined with items that are already marked down during a sale unless explicitly stated in the promotion details.
ordering
Do you accept returns or exchanges? Because our traditional garments are premium and carefully quality-checked before dispatch, all sales are final. We do not offer returns or exchanges. We highly recommend reviewing our detailed measurement charts or contacting us for sizing help before placing your order.
Can I cancel or change my order after placing it? Because we process orders quickly to ensure timely delivery for your events, modifications or cancellations are only possible within 24 hours of placing the order. Please reach out to our support team immediately if you need to make a change.
general questions
Do you have a physical store I can visit? Yes, we would love to help you find the perfect outfit in person! You can visit our store located at Vikramsinh complex, bf 157, Mahadev Bari, Gondal, Gujarat 360311.
How can I contact customer support? If you need assistance with sizing, fabrics, or tracking an order, you can reach us directly via email at info@sayonatraditional.com or message us on WhatsApp at 9904799994.